Shipping Policy

 

FlipJetPro™ Shipping Policy

 


At FlipJetPro™, we work with trusted international and local carriers—including Royal Mail, Evri, Yodel, USPS, Canada Post, and other partnered couriers—to deliver your order quickly and safely. We offer affordable flat-rate shipping across the UK, US, Canada, Ireland, Australia, and more.

 

 

 

Order Processing & Verification

 


All orders are charged at checkout and go through a standard verification process to ensure payment security and prevent fraud.

This typically takes 1–2 business days.


Once verified:

 

  • Standard processing time: 1–2 business days

  • High-volume periods (holidays, restocks): up to 7 business days

 


Once your order enters the shipping process, we cannot make changes such as:

 

  • Address updates

  • Product changes

  • Cancellations

 


Please double-check all details before completing your purchase.


Orders are processed Monday–Friday only. We do not ship on weekends or public holidays.


When your package ships, you’ll receive an email with your tracking number.

 

 

 

Tracking Your Order

 


Every FlipJetPro™ order includes tracking.


You’ll receive a tracking link via email as soon as the parcel is handed to the courier.


Important note:

Tracking may take 2–5 business days to show updates, depending on the carrier scan schedule.


If your tracking has not updated after 5 business days, contact us at:


📧 support@flipjetpro.com

 

 

 

Estimated Delivery Times

 


Delivery timeframes exclude processing time.


 

United Kingdom:

 


4–8 business days

(Shipped via Standard Line → handed to Royal Mail/Evri/Yodel depending on the postcode)


 

United States:

 


7–12 business days


 

Canada:

 


7–12 business days


 

Ireland:

 


5–9 business days


 

Australia:

 


8–14 business days


📌 Please note: These are estimates. Actual delivery may vary due to courier delays, weather, customs processing, or seasonal volume.

 

 

 

Duties, Taxes & Import Fees

 


International orders (outside the UK) may be subject to:

 

  • Import duties

  • Customs taxes

  • Clearance fees

 


These charges are not included in your order total and must be paid by the recipient.


If an order is refused or returned due to:

 

  • Unpaid customs fees

  • Incorrect or incomplete delivery address

 


…the customer is responsible for any associated costs.


For accurate information, please check with your local customs office.

 

 

 

Lost, Damaged, or Stolen Packages

 


FlipJetPro™ is not responsible for:

 

  • Lost packages after a tracking status shows “Delivered”

  • Packages damaged during transit

  • Stolen parcels

 


If your package shows as delivered but is missing, please contact the courier directly and file a claim.


We rely strictly on courier-verified tracking records during investigations.


Claims made without evidence or long after delivery may not be eligible.

 

 

 

Incorrect Address Disclaimer

 


It is your responsibility to provide the correct shipping information at checkout.


Because orders begin processing immediately:

 

  • We cannot change addresses after your order is placed

  • Orders shipped to incorrect addresses due to customer error cannot be refunded or retrieved

 


Please double-check your details before submitting your order.

 

 

 

Questions or Feedback?

 


We’re here to help.


If you have any questions about shipping or need assistance, email us at:


📧 support@flipjetpro.com


Thank you for choosing FlipJetPro™ — we’re excited for you to enjoy your new aircraft!